Warranty Information
Shadowspec commercial-grade umbrellas are covered by a manufacturer’s warranty against defects in materials and workmanship. Warranty terms vary by model and component. Please refer to the product specification sheet or contact us for the warranty schedule applicable to your purchase.
| Umbrella | Frame | Canopy | Usage |
| Oasis™ | 6 Years | 10 Years | Residential |
| 3 Years | 10 Years | Commercial | |
| Retreat™ | 3 Years | 3 Years | Residential |
| 1 Year | 1 Year | Commercial | |
| Serenity™ | 6 Years | 10 Years | Residential |
| 3 Years | 3 Years | Commercial | |
| SU4 - Tilting Offset | 5 Years | 3 Years | Residential / Commercial |
| SU10 - Commercial | 3 Years | 5 Years | Residential |
| 3 Years | 3 Years | Commercial | |
| Unity™ | 6 Years | 10 Years | Residential |
| 3 Years | 3 Years | Commercial |
Warranty cover does not extend to:
- Normal wear and tear, including canopy fading from UV exposure beyond the rated period.
- Damage caused by incorrect installation, misuse, or failure to follow the Care and Maintenance Instructions.
- Damage caused by extreme weather events beyond the rated wind-load specification for the product.
- Cosmetic damage that does not affect the structural integrity or function of the umbrella.
